||[Apr. 15th, 2004|12:36 pm]
Do I have a right to be visibly upset, if each time I contact Verizon's Customer Service they tell me "Sorry JUDITH D SULLIVAN we cannot help you because the information provided doesn't match our records", and each time I have to correct them saying "LOOK HERE I paid a $125 deposit and $15 transfer fee to transfer the account in my name. My paper bill reflects my name in all aspects. CHANGE YOUR COMPUTER RECORDS."
Each time, they say they'll fix their records, but obviously I don't.
Do I have a right to be upset?